Jared is a 4th generation owner of Architectural Designs. Prior to AD, he spent his career serving in go-to-market leadership roles at technology companies. He sets the pace and energy for the company and works closely with our team to set strategy and culture, implement new initiatives and invest in our product. In addition to growing our team, he is focused on ensuring the health of our home plan industry ecosystem by supporting our designer and builder partners with the tools and services they need to grow their businesses. 

Kitty has been with AD for over a decade and has a mind that never rests. Depending on the day, you may find her developing new business strategies, checking in with our talented pool of designers, discovering new designer talent, cultivating brand loyalty with our ever-expanding builder community or working with our developers to improve how we do what we do.

With Patty at the helm, every dollar has a home. Whether she is paying the bills to keep the lights on, paying our staff, or directly liaising with our designers, she's always got a smile on her face or a joke to tell. Team AD is lucky to have her!

David's graphic expertise and get it done approach makes him an invaluable member of our team. His mission is to ensure the best digital experience in our industry. When David isn't creating and managing our content, this self-professed PhotoShop nerd is combing analytics, working with our social media team, educating designers on how to best present their plans, and helping us with our business strategy.

Ana’s positive energy, get it done attitude, and eye for design makes her a valuable team member! From writing blog posts, to creating instructional videos explaining features such as our 360° Interactive Walkthrough Tours, she is spearheading special projects with the goal of enhancing customer experience. With over a dozen years of industry knowledge driving her passion, we are lucky to have her. If Spanish is your language and you need assistance, Ana is your gal!

Patrick brings years of experience in fostering strong client relationships and driving customer satisfaction. He leads a dedicated team of customer success specialists, all focused on delivering top-notch service and tailored solutions to meet each client’s unique needs. With a proven track record, Patrick, ensures that our customers not only achieve their goals but also experience unparalleled support every step of the way.

Deirdre handles all things customer service and does them with a huge smile! She is here to answer questions, facilitate modification requests and just about anything else that comes her way. She has a positive energy and attitude and is a gal you will enjoy hearing on the other end of the phone!

Betsy’s resiliency was put to the test the minute she joined AD. Learning the ropes by Zoom during the pandemic was her indoctrination into all things AD! Those of you who have had the pleasure of communicating with her either by email or phone know how lucky we are to have her on board. Like our other top-notch, dedicated Customer Success Specialists Betsy is here to answer questions, facilitate modification requests and handle anything plan-related.

Lindsay rounds out the Customer Success team and is here to answer your questions, guide you through a plan search, and work with you on a modification request. She has a kind, even-keeled nature and is a pleasure to work with. You will be in great hands if you are lucky enough to connect with her.

Madison manages our social media. And there's a lot to manage. She's engaging with our @adhouseplans family, whether on Instagram, Facebook, you name it. Build a home and have pictures to share? You'll want to find her. She'll be sure to share her posts with you when you do.

Ryan is our master of spreadsheets and lover of statistics. He assists with managing our plans portfolio and data. His meticulous attention-to-detail and hardworking nature are evident in everything that he touches! His unique blend of skills has made him an essential part of Team AD for more than ten years.

Devin supports the management of our content and plan portfolio, bringing exceptional graphic design skills and a passion for learning and experimentation. She continually strives to elevate our platform with innovative tools and design concepts. From newsletter graphics to enhancing the beauty of our products, Devin’s creative energy is a welcome addition to our staff!